FAQ SUBSTANCE LIVE

What is Substance Live?
Substance Live is a monthly service that provides you with tools and content including access to the latest versions of Substance Painter, Substance Designer, Substance B2M and access to downloadable content through Substance Source. By subscribing, you get a Substance Live license which will give you access to the latest versions of Substance Painter, Substance Designer and Substance B2M, plus content downloads each month. The rent-to-own aspect of the payment plan allows you to acquire definitive licenses of the software over time.


What do I get with my Substance Live subscription?
You get access to a Substance Live license that allows you to start using all the latest versions of the software as soon as they are released: Substance Painter, Substance Designer, and Substance B2M. You also get access to the Substance Source content library, with the ability to download content each month.


How many payments does it take to get a definitive license for each piece of software?
To obtain a definitive license, you will have to complete 8 monthly payments for Substance Painter and Substance Designer, and 5 monthly payments for Substance B2M, and 16 monthly payments for Substance Pack.


How long will it take to obtain a definitive license for each piece of software?
You can obtain a definitive license of a new software version only a certain amount of time after its release.
For Substance Painter and Substance Designer, you can obtain the definitive license after 8 months (for example, Substance Painter has been released March 2016, so the definitive license will be available from November 2016). For Substance B2M, you can obtain the definitive license after 5 months. You can as well get an Indie Pack after 16 months.


Can I upgrade with accumulated payments
No. Accumulated payments cannot be used to purchase license upgrades.


Can I stop when I want?
Yes, you can pause and resume your payments whenever you want. Just make a new Substance Live payment to start accessing the latest versions of Substance tools and content again.


What happens to my account if I stop paying my Substance Live plan?
Nothing! All the payments you have made remain in your account. If you choose to resume the monthly payment plan later, you will regain access to the latest versions of the Substance tools and to content through Substance Source.


Can I get Steam keys for my software if I subscribe to the Substance Live system?
Steam does not provide Steam keys that work monthly, so we cannot provide any Steam keys as long as you do not own a definitive license for the software.